Custom Care

Brooks Custom Care, our private duty division, is designed to meet the needs of you and your family in your home.

We provide a range of comprehensive caregiving services in the comfort of your home. Our caregivers are experienced, professional and dedicated to providing the highest quality care to our clients.

Our custom care services are designed to help individuals that may need assistance with bathing, dressing, cooking, cleaning and companionship.

Our Certified Nursing Assistants (CNAs) & Home Health Aides (HHAs) can provide:

  • Personal care
  • Respite care
  • Companion care
  • Homemaker services
  • 24/7 coverage 365 days a year

Brooks Custom Care provides individualized caregiving services based on assistive needs and duration. Services can range from a few hours a day to 24-hour care and include:

  • Personal care and activities of daily living (ADLs) assistance
  • Mobility, transfer and positioning assistance
  • Meal preparation and feeding assistance
  • Activities, companionship and respite care
  • Self-medication and fluid intake reminders
  • Light housekeeping and laundry
  • Post-hospitalization and post-surgical care
  • Movement assistance and exercise

What is Private Duty?

“Private Duty” is a broad term that encompasses all types of in-home care. Care is considered “private duty” when it is being paid for by a long-term care insurance policy, by the patient or his/her family. There are also some services offered through the Department of Veteran Affairs H/HHA Program and the Medicaid Managed Care/Waiver Programs. Private Duty care can be short in duration (post-op) or long-term and is often requested by clients that prefer to stay in the comfort of their own homes rather than in a nursing home.

Understanding Brooks Custom Care

Brooks Custom Care is considered a “Non-medical home care” service provided at home by a caregiving professional. This type of care is not provided to cure or heal an illness or injury, but to ensure daily activities are completed safely to maximize opportunity for recovery and/or quality of life. Brooks caregivers are agency employees that are required to have extensive experience providing care such as measuring vital signs, bathing and transferring clients safely, assisting with management of daily activities, assuring a safe living environment and reporting concerning symptoms or behavior/function changes that may signal that a clients’ health condition has changed.

Transportation Partnership

Roundtrip, leaders in driving better health outcomes by connecting healthcare and transportation providers to patients, has launched its mobility services in a partnership with Brooks Custom Care.

The new application gives the technology company a grip on a rapidly-emerging and typically underserved area of the healthcare ecosystem. Whether it’s going to the grocery store, a visiting a family member’s home, or taking another basic “lifestyle” trip, custom care clients will be able to schedule in advance and on-call rides to common destinations through care coordinators.

For more information about Custom Care, call (904) 301-0555.